The topics of the Quality Control course include:
- Introduction to the concept of quality control and the technical terms used in total quality management.
- Understanding the elements of quality improvement.
- Introduction to implementing a quality management system project and methods of achieving technical control, such as ISO standards.
- Familiarization with systems and tools used in total quality management.
- Understanding the audit system, its importance, and objectives.
- Introduction to the information system and factors influencing system performance, in addition to success criteria.
- Concept of dynamic quality control.
- Theoretical training and practical exercises for trainees to understand and know the basic requirements of a quality management system.
- How to apply work requirements and transform them into an efficient quality system.
The outcomes of the Quality Control course:
- Development of concepts in quality management.
- Ability to create a quality implementation plan.
- Understanding the principles of quality and the structure of quality systems.
- Mastery of preparing and creating procedures and documentation for a quality management system.
- Familiarity with ISO standards and general knowledge of their key features.
- Effective management of quality to meet customer needs, thereby enhancing customer service quality.
- Improved process performance with fewer errors and increased profits, leading to time and resource savings.
